The EcoFlow Delta 2 portable power station can provide the energy you need during an energy crisis or for simple mobile energy applications, that is unless there are errors with the system. This post lists the most common system errors along with fixes you can implement.
Error – USB-A Overload Protection
Cause:
The USB and overload icons flash together due to the USB-A port being overloaded.
Solution:
Remove the electrical device attached to the USB-A port and the machine will then resume normal operation.
Error – USB-C Overload Protection
Cause:
The USB and overload icons flash together because the USB-C overload protection has kicked in.
Solution:
Disconnect the connected electrical device from the port and the machine will resume normal operation.
Error – High Temperature Charge Protection
Cause:
The recharge time, temperature, and battery icons flash together due to the battery temperature becoming too hot.
Solution:
Allow the battery to cool down and charging will resume automatically.
Error – High Temperature Discharge Protection
Cause:
The battery and temperature icons flash together.
Solution:
The battery needs to cool down, and then the power supply will resume automatically.
Error – Low Temperature Charge Protection
Cause:
Recharging time, battery, and temperature icons flash together. This is due to the battery temperature dropping too low.
Solution:
Once the battery temperature rises above 41° F (5° C), then charging will be automatically resumed.
Error – Low Temperature Discharge Protection
Cause:
The battery, temperature icons flash together due to the battery temperature dropping too low.
Solution:
The battery temperature needs to rise above 10° F (-12° C) and then the power supply will resume automatically.
Error – AC Output Overload Protection
Cause:
The 50 Hz and overload icons flash together due to the AC output being overloaded.
Solution:
Remove the overloaded device and restart the unit. Normal operation should then resume. Make sure to only connect appliances that match the machine’s rating. Review the X-Boost instructions as it will provide further details.
Error – AC High Temperature Protection
Cause:
The 50 Hz and temperature icons flash together due to the machine’s high temperature.
Solution:
Make sure the fan inlet and outlets are clear of debris or materials. Allow the machine’s temperature to drop and it will resume normal operation automatically.
Error – AC Low Temperature Protection
Cause:
The 50 Hz and temperature icons flash together because the machine is running at less than optimum environmental temperature.
Solution:
Place the machine in a warmer environment and allow it to warm up. The machine should then run normally.
Error – Fan Blockage
Cause:
The fan icon flashes because the fan may be blocked by a foreign object or material.
Solution:
Check the fan for any blockages.
Error – Car Charger Overload Protection
Cause:
The car charger port and overload icons flash together due to a connected device.
Solution:
Remove the connected device from the car charger port and the machine will resume normal operation.
Error – Car Charger High Temperature Protection
Cause:
The car charger port and temperature icons flash together due to high temperature.
Solution:
Allow the product to cool down and the machine will resume normal operation.
Error – Battery Failure
Cause:
The battery icon stays on due to a potential battery failure.
Solution:
Contact EcoFlow customer service for help with this issue.
If the alarm prompt appears at any time on the LCD screen during use or after a restart, do not try to recharge, discharge, or use the machine. If any of these errors remain after trying the fixes presented above, contact the manufacturer or dealer for further assistance.