The Bluetti EP500 Pro power station can provide you with a large amount of backup power when and where you need it. However, error codes can appear signaling a problem with the machine. In this post, we list the most common error codes and their fixes so you can save time getting your machine up and running again.
Some of the more common error codes associated with the Bluetti EP500 Pro power station include:
Error 001
Cause:
D-AMCU warning
Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 002
Cause:
D-BMS warning
002 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 003
Cause:
D-A communication error
003 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 004
Cause:
The hardware battery voltage is too high.
004 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 005
Cause:
The hardware BUS voltage is high.
005 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 006
Cause:
The hardware SPS voltage is too high.
006 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 007
Cause:
The fan is having trouble.
007 Solution:
The fan needs to be cleaned or replaced. Then reboot the unit. If the error continues, please contact the dealer.
Error 008
Cause:
The hardware OCP (over current protection) has kicked in.
008 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 009
Cause:
The LLC has a soft-start failure.
009 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 010
Cause:
A BUS soft-start failure.
010 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 011
Cause:
The H-BUS voltage is high.
011 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 012
Cause:
The BUS voltage is high.
012 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 013
Cause:
The LLC-bus voltage is high.
013 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 014
Cause:
The BUS voltage is low.
014 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 015
Cause:
The DC input voltage is high.
015 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 016
Cause:
The DC input voltage is low.
016 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 017
Cause:
DC input over current.
017 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 018
Cause:
The inverter output has an overcurrent.
018 Solution:
The output power load has exceeded the specifications of the unit. Reboot the unit. If the error continues, please contact the dealer.
Error 019
Cause:
The inverter’s voltage is too high.
019 Solution:
Check if the output of the load meets the specifications of the unit. Reboot the machine and turn on the AC. If the error continues, please contact the dealer.
Error 020
Cause:
The inverter voltage is low.
020 Solution:
Check if the output of the load meets the specifications of the unit. Reboot the machine and turn on the AC. If the error continues, please contact the dealer.
Error 021
Cause:
The grid input has an overcurrent.
021 Solution:
Disconnect the load and make sure the load has been connected properly. Clear the alarm history.
Error 023
Cause:
Inverter overload protection.
023 Solution:
Disconnect the load and make sure the load has been connected properly. Clear the alarm history.
Error 024
Cause:
Phase integration error
024 Solution:
Check if the “Master” or “Slave” units work well with the input unit.
Error 025
Cause:
An AC relay short circuit.
025 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 026
Cause:
An AC relay open circuit.
026 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 027
Cause:
A load relay short circuit.
027 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 028
Cause:
Load relay open circuit.
028 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 029
Cause:
INV soft-start failure.
029 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 049
Cause:
PV1 over current
049 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 050
Cause:
PV2 over current.
050 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 051
Cause:
PV1 overvoltage.
051 Solution:
Check if the solar panel’s open circuit voltage exceeds the input voltage
standard of the EP500Pro.
Error 052
Cause:
PV2 overvoltage.
052 Solution:
Check if the solar panel’s open circuit voltage exceeds the input voltage standard of the EP500Pro.
Error 053
Cause:
The D-BAT is full.
053 Solution:
The battery is full. Discontinue charging.
Error 054
Cause:
The D-Bat is drained.
054 Solution:
The battery is empty. The alarm will clear when SOC > 5%. The AC on the screen needs to be turned ON again.
Error 055
Cause:
The inverter has an overload warning.
055 Solution:
The output load power exceeds the limit of the inverter.
Error 056
Cause:
AC overload warning.
056 Solution:
The output load power exceeds the AC.
Error 057
Cause:
The grid voltage is high.
057 Solution:
Check if the grid voltage exceeds the input voltage standard of the EP500Pro.
Error 058
Cause:
The grid voltage is low
058 Solution:
Check if the grid voltage fits the input voltage standard of the EP500 Pro.
Error 059
Cause:
The grid frequency is high.
059 Solution:
Check if the grid frequency fits the input frequency of the EP500 Pro.
Error 060
Cause:
The grid frequency is low.
060 Solution:
Check if the grid frequency matches the input frequency of the EP500 Pro.
Error 061
Cause:
A multi-communication error.
061 Solution:
Check if the communication cable is connected properly. Clear the alarm or restart the unit.
Error 062
Cause:
Multi-address error.
062 Solution:
Check if the communication cable is connected properly. Clear the alarm history or restart the machine.
Error 063
Cause:
Multi-synchronization error.
063 Solution:
Check if the communication cable is connected correctly. Then clear the alarm history or restart the unit.
Error 064
Cause:
Multi-brak phase error.
064 Solution:
Check if the input of the AC voltage is working properly. Then clear the alarm history or restart the unit.
Error 065
Cause:
PV paralleling error
065 Solution:
Check if the PV parallel enables setting is consistent with the PV input. Contact the dealer if the error still
exists after rebooting the machine.
Error 081
Cause:
BMS communication interrupt.
081 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 083
Cause:
EEPROM read & write error.
083 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 084
Cause:
DSP configuration error
084 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 085
Cause:
RTC read and write error.
085 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 086
Cause:
12V/30A Port OCP
086 Solution:
Disconnect the appliances on DC 12V/10A ports. Then clear the alarm history or restart the machine.
Error 087
Cause:
12V/10A Port OCP
087 Solution:
Disconnect the appliances on the DC 12V/10A ports.
Error 088
Cause:
The USB/TYPE-C/PD Port’s current is high
088 Solution:
Disconnect the appliances connected to the USB ports. Then clear the alarm history and restart the machine.
Error 089
Cause:
The DC12V/30A output current is high.
089 Solution:
Disconnect the appliances on the DC 12V/30A ports. Then clear the alarm history or restart the machine.
Error 090
Cause:
The DC 12V/10A output current is high.
090 Solution:
Disconnect the appliances on the DC 12V/10A ports. Then clear the alarm history or restart the machine.
Error 091
Cause:
The DC output soft start has a failure.
091 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 092
Cause:
The DC 12V/30A output has a short circuit.
092 Solution:
Disconnect the appliances on the DC output ports.
Error 093
Cause:
The DC 12V/10A output is short-circuiting.
093 Solution:
Disconnect the appliances on the DC output ports.
Error 094
Cause:
The USB/TYPE-C/PD port is locked.
094 Solution:
Disconnect the load and check if the load’s output power matches the machine’s limit. Reboot the unit. If the error continues, please contact the dealer.
Error 095
Cause:
The 12V/30A DC port is locked.
095 Solution:
Disconnect the load and make sure the output power does not exceed the limit of the unit. Reboot the unit. If the error continues, please contact the dealer.
Error 096
Cause:
The 12V/10A DC port is locked.
096 Solution:
Disconnect the load and make sure the output power of the load meets the unit’s limit. Reboot the unit. If the error continues, please contact the dealer.
Error 097
Cause:
The BMS temperature is abnormal.
097 Solution:
Store the EP500 Pro at the recommended temperature. Leave the machine to sit until the temperature inside goes back to normal.
Error 098
Cause:
The BMS has overvoltage.
098 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 099
Cause:
The BMS has low voltage.
099 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 100
Cause:
The BMS has an overcurrent.
100 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 101
Cause:
The BMS has a precharge error.
101 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 102
Cause:
The BMS output has a short circuit.
102 Solution:
Reboot the unit. If the error continues, please contact the dealer.
Error 107
Cause:
The NTC is faulty.
107 Solution:
Let the unit sit at the recommended temperature for a few hours until it recovers. Reboot the unit. If the error continues, please contact the dealer.
Error 108
Cause:
The fan is faulty.
108 Solution:
Turn off the machine. Then clean or replace the fan and reboot the machine. If the problem persists, contact the dealer for help.
If any previously listed errors continue occurring even after you implement the fixes, contact the dealer or manufacturer for further assistance.
